Customer Testimonials
I had a great experience at Reynolds GMC! My husband and I went in to look at a used vehicle we had seen online and the salesman, John Roberts, helped us right away and answered all of our questions. The best part was how honest he was, and he did not try to sell us anything we didn't want. So many times you go into dealerships and feel pressured but that was not the case here and that honestly made us want to purchase through them even more. When we decided to take the plunge and buy our car ...
Jack from services is awesome. Everyone there was welcoming and helpful
The people there care. I’m a disabled person, Jack was very nice and helpful. When I was waiting in the coffee room ,Don and a young lady both asked me if I needed help, very nice
The Dealership experience is a very warm and welcoming one. Everyone is friendly and helpful. What really stood out to me was my salesperson, Rudy Knobloch. From our very first communication over email and text, Rudy was helpful, quick to respond, and provided all of the information I was looking for. Once at the dealership, he walked me through every detail and step and made the entire process painless.
Great staff
Everyone was very professional. They explained everything in details. We left happy and satisfied with our new car. Thanks Everyone
Excellent customer service No pressure Hassle free Great selection
I worked with Jack as my point of contact in the service department. He was professional, friendly and made my experience at the dealership very enjoyable. Thank you to everyone involved!
Dannie was amazing I loved the suv and color right away and he made this experience so easy and quick
Danny helped us throughout the whole process and we obtain what we were looking for. We felt welcomed and had patience with us through each concerned we had. Thank you for the good service
Great customer service all the way around
Excellent service, highly recommend coming here Danny Isida We thank you 🙏🏼 for all your help and getting us into our next family car
We had a great experience at this dealership. Mark our salesman was extremely helpful and very kind and patient throughout the process! We will definitely be returning in the future:)
I purchased a 2020 Chevy Bolt from Danny back in February of this year. This is the most positive car-buying experience I have ever had. Danny was very considerate of my time and was a really nice guy. I really appreciate all of you there at Reynolds GMC. Jeffrey
Our experience at your dealer was amazing .. staff is very friendly and welcoming... They were able to answer all of our questions and made the purchase process headache free. Thank you 😊!
Chuck was the best Gmc Truck dealer around best service best prices and the cleanest shop area I’ve ever seen
I called Jack on the day of my appointment to see if I could come in about an hour earlier than my appointment. He let me know that was fine as long as I was on my way down. I came down right away and he made way for me to get in early for my oil change. That is the type of service that is top notch. That is why I keep coming back. Your service there is the best. I always will keep coming back for the great service. Thanks again.
Loved the experience my husband and i received here! First of all, the customer service was excellent. Secondly, we loved how no one pushed us or attempted to convince us to get something we weren’t interested in. Lastly, a big shout to Daniel. He was straight to the point, no hassle, and the fact i was able to review everything by phone was the best. Thank you!
Customer service from the service department is always great. You never feel rushed. All questions are answered and transactions are always smooth. Thanks for the pleasant experience
Fleet Dealer Danny Herrera did a great job handling the purchase of my vehicle. He was not pushy or overbearing. A really nice guy who knows all about the vehicles. The GM , Chuck Rhodes was a genuine person who was also not pushy or overbearing. He is a very personable man that genuinely has your best interest at hand. The finance person Scott Smith was also a pleasure to work with. All 3 of these gentleman made my wife and my experience at the dealership pleasurable. I definitely recommend this dealership to anyone considering purchasing a vehicle. Chuck and Mr Reynolds ...
It was great, fast and courteous
Always a great experience
Rudy at Reynolds GMC and the whole staff to include Octavio Finance guy were friendly, professional, and welcoming. Between Rudy and my wife they squared away a deal over the phone making our appointment run smoothly and quickly. I appreciate Rudy being transparent with us. The numbers he emailed us were the EXACT numbers he showed us when we arrived. He went as far as opening up his app on the computer to show us exactly how he reached the out the door number. Even after agreed upon price my wife asked for an additional discount and Rudy came through. ...
Thank you, your service is 😎 awesome. Even though I fell asleep in the waiting room for an hour. Thank you again Reynolds GMC
Great service, great communication. Well worth it if you're anywhere in SoCal
Excellent Service, nice people and clean waiting room. Keep up the good work. See you next time.
Pretty good 👍
I received great service. Kenadie was wonderful and gave exceptional service
It was a very pleasant experience, they helped us at all times and the customer service was excellent.
Honest and upfront. I live 5 mins from Penske GMC and drove 2 hours to them. That says alot about this dealership.
Had a fantastic experience. Ben helped us out and did an amazing job explaining everything to me. Everyone else had amazing customer service.
The easiest, most honest vehicle buying experience I have ever had. Great dealership!
Very helpful sales team. Service department is great as well. 1 hour oil change with a car wash is great.
I want to send a big shout out to Anna in the parts department at Reynolds GMC in Covina. every time I go in there to buy my Def-she welcomes me with a warm smile. I had a part that was discontinued and had a hard time getting it refunded .Anna went above and beyond the call of duty to get my refund back much appreciated. Thank you, Raoul Hernandez
From purchasing my new 2023 Sierra Denali to the service department, all great experiences. Friendly honest people who work there and customer service.
A+
Very pleasant experience again, Mariana handled everything well and understood my situation and service needs. Thank You so much
Nice and clean installation. Courteous staff and good service over all.
(Translated by Google) Very well thank you (Original) Muy bien gracias
I came in with a few items to be addressed. Oil change and plugs/wires. While doing an inspection a broken motor mount was found. That was replaced as well.
Excellent work!!!! Than you Ana for your helping!!!!
Jack was prompt and courteous during my visit at Reynolds GMC, as was the porter when I arrived. She was professional and quick to receive my vehicle. Jack was informative about my repair and kept me in the loop about warranty and repair. I am completely satisfied.
Friendly, professional and pleasant experience. All questions were answered in a manner easily understood. Waited for my pickup to be serviced in a waiting room that was pleasant and warm since it cool outside and was provided with a hot drink.
Very good experience from the moment I pulled up to the line to check in my truck. Everyone friendly and informative. Great job by all gmc staff
It's always an easy process. I like that you finish at the time you say you're going to or even earlier
Ben in service is very helpful, and knowledgable.
Excellent service. Completely professional, and always courteous
Chuck Rhodes helped me navigate getting my new GMC Sierra from the start. Originally, I wasn’t going to purchase a vehicle from Reynolds GMC because it was a little far from where I live. Even knowing this, Chuck worked with me to help me understand the ins and outs of buying a car and what to expect in the financial realm. He was helpful, knowledgeable, most importantly honest. After working with him throughout the week during my search, I realized it was worth the drive to Reynolds GMC to do business with Chuck and his team. He and the ...
Great customer service!
Wonderful customer service from the service team. Work was done in a timely manner.
Jack is a pleasure to work with. Everyone at the dealership are so friendly, and helpful. It is refreshing to see everyone working as a team from service to sales. Great job Reynolds GMC!!!!
Left another gmc dealer and came to Reynolds. Met with KENNEDY H. he was a fantastic salesman, very professional and straight up. Made the buying process very simple and I'm glad I bought my sierra here.
Chris reached out to me after I had to cancel an appointment to reschedule it. I appreciate that! When I took my car in, everyone was so nice and professional! I bought the car there in either 2017 or 2018 when I lived in Covina; I live in Upland now.
They had all the parts I needed lots of experience to help me complete the job thanks to the employees
Jack is awesome! Very nice and personable. Everyone seems to have a smile on their face in the service department.
Although I was late, the wait was not very long and the service was well done. I was so pleased to get the offer for an oil change at $49.95, what a financial help to me at this time. Other important and needed service was discovered and I was very happy to get that info;.
Fast services i never had and I don’t ever thought that they wash my car also !
Everyone was great and service was super fast.My car also got a nice wash.will recommend Reynolds GMC to everyone.
From start to finish Ethan with Reynolds GMC was professional and friendly. We called knowing what we wanted and Ethan was able to take care of us and communicated everything with us. We fly down from Northern California to complete the transaction. Ethan & Rosie we efficient in completing the process and getting us on the road back home in our new 2024 Yukon!
From start to finish Ethan with Reynolds GMC was professional and friendly. We called knowing what we wanted and Ethan was able to take care of us and communicated everything with us. We fly down from Northern California to complete the transaction. Ethan & Rosie were efficient in completing the process and getting us on the road back home in our new 2024 Yukon!
Danny Herrera was extremely professional and provided a best in class buying experience, I’ve been considering buying a new truck over the last six months, the buying experience that started by visiting the dealership then returning online and revisiting when the truck I wanted was on the lot, all great engagement.
All your personal is very profecinal
I have great service and the person I deal with (Jack) is the best. Always helpful with information and Help.
Been going there 15 years Always get the best Service Especially now , The manager there at the service department is a life saver. Very polite Makes a guy feel good When one does not understand He makes it better Reynolds Buick is the spot !
Work was completed in a timely manner and the staff was most helpful.
Fast service, very knowledgeable, kept me informed.
Everything was made easy and the salesman Henry was very patient with me while trying to figure out what truck works for me.
Only an oil change. But service was fast and efficient Only fir an oil change. But service was fast and efficient.
I went to this dealership today , it was such a comforting experience. Customer service is super friendly Everyone is so welcoming and generous. Robert is a great guy to get helped from and talk to about services the company offers and anything in general. Would definitely recommend this GMC.
Now I believe trading is better than working I have received my profit, I have been in so much debts and just with my first trade in binary options with MRS Brian Lisa fx Trader, I can now repay my debts and also afford my daily expense. I invested with $1000 and in seven (7) working days I received my profit of $13,500 and I keep investing and my profit keep coming in. MRS Brian Lisa PLATFORM IS THE BEST. I recommend her to everyone as a good and trusted account manager. Connect with her now. WhatsApp: +16823024598 Email: [email protected]
Very Happy i chose this Dealership, Bob was very helpful to order the vehicle I wanted and would update me with any news on it. Thanks to Bob and Edward for making my car shopping experience excellent! 100% recommended to anybody!
Great
Courteous and effective
The best place to get your oil change and any service on your car. They are very kind and will remember you.
My experience has been fantastic! Both Chuck and Jack were incredibly friendly, helpful, and prompt. Couldn't have asked for any better service.
Easy appointment scheduling and fast service. Have also been very satisfied with this dealership.
Good honest service. Ben Su kept me up to date with the service to my car and took the time to explain exactly how Reynolds would repair the problems my vehicle was dealing with.
Best used car experience I have ever had. No upsell no shenanigans. Rudy is great. Great dealership.
Nice people to work with it was quick and easy
i was a very plesant experience Rudy went above and beyond thank you Rudy
Brought my truck into Reynold’s Buick GMC for a couple minor issues I wanted addressed. Met with Josh and explained my concerns. Everything was taken care of with absolutely no problems, just like when I purchased the truck back in August, the people here are just great ! My truck will only go to Reynolds's for all needed repairs.