Customer Testimonials
Easy and Quick Rudy and staff was amazing. 5 stars all day. Best deal. My local dealer couldent even come close. Worth the 3hr drive to save $8k.
The service here is good! I will continue to service my truck at this location.
Rudy was great. Very quick to respond to any questions and helped me solidify the purchase before I even set foot on the dealership lot. Once I was there the whole transaction was done in 90 minutes including my test drive and inspection of the Vehicle. The Finance manager was no pressure with potential extra options and was great. This is one of the best dealership car purchases I've ever had in 25 years.
I would like to tell you my experience with Reynolds GMC’s sales manager, Chuck Rhodes he was a part of my buying experience by allowing a great discount to make the truck I purchased affordable. Two years after the sale he seen me in the service drive and asked a few questions. How is my family? How are you doing and how is the truck? I explained to him that the truck is in service for a part that on backorder and I’m gonna be without a truck for a long time. He told me let me see ...
Always great service.
Changing my 1 Star Review to 5 Stars because of EARNIE! So, I got my oil changed with Reynolds back in March under a coupon. Even before I drove out of their lot my oil life was saying 98% instead of 100%. Even though the coupon included a car wash, tire rotation, and 27 point inspection. They did not wash my car and I barely got them to do the inspection. They couldn't rotate my tires because of their age. That's okay. My primary beef was with the oil change. When I crossed just a little above 5000 miles my oil said 0% life on ...
The best car dealer in town. All of the staff are super helpful . The best car buying experience I have experienced. Everybody come here and check out their deals they have great rates and are very helpful in every way.
I have very good service and good communication and have no problems and complaints. Good job!
Honest and dependable. Got exactly what I was looking for, and with no troubles.
Wonderful overall experience with Rudy and the finance department and very happy with my purchase of a 2024 GMC Hummer, EV SUV.
Good Success buying my Truck from this Dealership. Always look at the different packages available when purchasing any truck. This Dealership has a wide selection of trucks with all the different configerations so you are in good hands here. I found an advertised online price that they honored without a bunch of BS. Staff was easy to deal with , knowledgeable about their products and with no high pressure tatics. The finance guy was good and didnt try to get my to buy anything and everthing. I was out of there quick. Highly reccomend!
Great service and hospitality provided by the staff, especially my salesman Kennedy. The whole experience was A1.
i brought my truck in for an oil change in the afternoon. It was complete in 40 minutes including a car wash. It was great
Reynolds GMC dealership, is where to go and buy your vehicles. Great customer service, Joe really helped me out on getting my vehicle. I recommend this dealership to anyone great prices.
Huge thanks to Daniel (GM) for taking on my last minute request for a truck and another huge thanks to Felix for taking care of me and my purchase. Great team and honest people. Also big thanks to the finance Manager.
Rudy was amazing. I researched two different GMC’s dealerships and drove out of my way to give Rudy my business. He was quick to respond and gave me the I formation needed to make this a smooth transaction. I will be coming back.
RUUUDY! RUUUDY! RUUUDY! This is the definite go to guy at this dealer! I contacted him on yesterday, 11/10 inquiring about an Acadia, smooth process over the phone! Came in today, 11/11, it was a legit sign and drive! If yall are in the market for a GMC, go here! Ask for Rudy!!! Rudy, Sir, thank you so much! My family and I love our NEW vehicle!
Always great service
Great experience with the sales team ! No pressure had great knowledge of vehicle.
Chris was a great salesman. Everyone works really well with you.
Friendly and great customer service!
I am. so happy
Very friendly and no pressure. Kennedy and Chuck were more than helpful and I would HIGHLY RECOMMEND purchasing a vehicle from Reynolds Buick GMC. A phenomenal and positive buying experience!
Christopher at Reynolds GMC is a phenomenal employee. I searched near and far for the truck I wanted and after many conversations I realized how many “professional” car salesman lacked basic customer service skills. Chris answered the phone and was a pleasure to work with from the beginning. Chris went above and beyond to help me close this transaction remotely and coordinated my new truck to be delivered to me. Despite some bumps in the road, Chris demonstrated patience and professionalism while I got things worked out. I highly recommend anyone looking for a GMC vehicle contact Chris. Regardless of ...
excellent attention
The staff at the dealership are super friendly, especially my service guy I've been seeing for years. I actually enjoy taking my SUV there, even though it's 24 miles away - that's how good their customer service is!
I visited a few and called many dealerships looking for a used commuter car. All of them charged exuberant fees for add-ons that were no value added to me. Most of all, they just didn’t really seem interested in my experience. That all changed when I went to Reynolds. I felt more taken care of and less swindled than I’ve ever felt. No add-ons or dealership fees. They were honest, and they put me in the vehicle right for me at a great price. I will buy all of my future vehicles from them if I can help ...
As smooth and straightforward a car buying experience as one could hope for. From our first contact with Rudy, the manager of Internet sales, we enjoyed his open no nonsense demeanor. He made the process easy and enjoyable, no feeling of having to remain on guard. Then interacting with Garrett to complete the documents signing portion was quick and efficient. All of it was a pleasurable experience. Highly recommend them.
I came in for my oil change appointment and was immediately treated with kindness. All of the employees went out of their way to make sure I was taken care of, the men at the desk were incredibly hardworking and attentive, and the cash receipts clerk was the kindest young lady I had ever met. The service was quick, efficient, my car was sooo clean and I was offered the 3 oil change package which I accepted because it was such a great deal! Thank you GMC Team, I will be coming back here every time.
Ben was a big help in service thanks Ben
Giving this place a 5 because although they couldn't work on my car (After Market Parts). They've stored it until I was able to tow it.
It is always a great experience when I take my Sierra Denali to Reynolds GMC. From the time I meet any of the service managers, enjoy the waiting room and great coffee to making payment and getting into my freshly washed truck. The best I have ever experienced. Reynolds GMC is the best!
Easiest purchase at a dealership I’ve ever had. No upselling or added pricing of ‘already installed extras’. Great, honest prices at a family owned dealership. Even the extended warranty prices were great! Friendly sales and finance guys, I’d recommend this dealer 100%.
I had a great experience at Reynolds GMC! My husband and I went in to look at a used vehicle we had seen online and the salesman, John Roberts, helped us right away and answered all of our questions. The best part was how honest he was, and he did not try to sell us anything we didn't want. So many times you go into dealerships and feel pressured but that was not the case here and that honestly made us want to purchase through them even more. When we decided to take the plunge and buy our car ...
Jack from services is awesome. Everyone there was welcoming and helpful
The people there care. I’m a disabled person, Jack was very nice and helpful. When I was waiting in the coffee room ,Don and a young lady both asked me if I needed help, very nice
The Dealership experience is a very warm and welcoming one. Everyone is friendly and helpful. What really stood out to me was my salesperson, Rudy Knobloch. From our very first communication over email and text, Rudy was helpful, quick to respond, and provided all of the information I was looking for. Once at the dealership, he walked me through every detail and step and made the entire process painless.
Great staff
Everyone was very professional. They explained everything in details. We left happy and satisfied with our new car. Thanks Everyone
Excellent customer service No pressure Hassle free Great selection
I worked with Jack as my point of contact in the service department. He was professional, friendly and made my experience at the dealership very enjoyable. Thank you to everyone involved!
Dannie was amazing I loved the suv and color right away and he made this experience so easy and quick
Danny helped us throughout the whole process and we obtain what we were looking for. We felt welcomed and had patience with us through each concerned we had. Thank you for the good service
Great customer service all the way around
Excellent service, highly recommend coming here Danny Isida We thank you 🙏🏼 for all your help and getting us into our next family car
We had a great experience at this dealership. Mark our salesman was extremely helpful and very kind and patient throughout the process! We will definitely be returning in the future:)
I purchased a 2020 Chevy Bolt from Danny back in February of this year. This is the most positive car-buying experience I have ever had. Danny was very considerate of my time and was a really nice guy. I really appreciate all of you there at Reynolds GMC. Jeffrey
Our experience at your dealer was amazing .. staff is very friendly and welcoming... They were able to answer all of our questions and made the purchase process headache free. Thank you 😊!
Chuck was the best Gmc Truck dealer around best service best prices and the cleanest shop area I’ve ever seen
I called Jack on the day of my appointment to see if I could come in about an hour earlier than my appointment. He let me know that was fine as long as I was on my way down. I came down right away and he made way for me to get in early for my oil change. That is the type of service that is top notch. That is why I keep coming back. Your service there is the best. I always will keep coming back for the great service. Thanks again.
Loved the experience my husband and i received here! First of all, the customer service was excellent. Secondly, we loved how no one pushed us or attempted to convince us to get something we weren’t interested in. Lastly, a big shout to Daniel. He was straight to the point, no hassle, and the fact i was able to review everything by phone was the best. Thank you!
Customer service from the service department is always great. You never feel rushed. All questions are answered and transactions are always smooth. Thanks for the pleasant experience
Fleet Dealer Danny Herrera did a great job handling the purchase of my vehicle. He was not pushy or overbearing. A really nice guy who knows all about the vehicles. The GM , Chuck Rhodes was a genuine person who was also not pushy or overbearing. He is a very personable man that genuinely has your best interest at hand. The finance person Scott Smith was also a pleasure to work with. All 3 of these gentleman made my wife and my experience at the dealership pleasurable. I definitely recommend this dealership to anyone considering purchasing a vehicle. Chuck and Mr Reynolds ...
It was great, fast and courteous
Always a great experience
Rudy at Reynolds GMC and the whole staff to include Octavio Finance guy were friendly, professional, and welcoming. Between Rudy and my wife they squared away a deal over the phone making our appointment run smoothly and quickly. I appreciate Rudy being transparent with us. The numbers he emailed us were the EXACT numbers he showed us when we arrived. He went as far as opening up his app on the computer to show us exactly how he reached the out the door number. Even after agreed upon price my wife asked for an additional discount and Rudy came through. ...
Thank you, your service is 😎 awesome. Even though I fell asleep in the waiting room for an hour. Thank you again Reynolds GMC
Great service, great communication. Well worth it if you're anywhere in SoCal
Excellent Service, nice people and clean waiting room. Keep up the good work. See you next time.
Pretty good 👍
I received great service. Kenadie was wonderful and gave exceptional service
It was a very pleasant experience, they helped us at all times and the customer service was excellent.
Honest and upfront. I live 5 mins from Penske GMC and drove 2 hours to them. That says alot about this dealership.
Reynolds GMC is a large step above the other dealers I have dealt with over the years. Service Rep Jack Carter is also the best, he is very knowledgeable and pleasant at the same time. I wouldn't take my cars to any other dealer for service. They deserve 10 stars
Had a fantastic experience. Ben helped us out and did an amazing job explaining everything to me. Everyone else had amazing customer service.
The easiest, most honest vehicle buying experience I have ever had. Great dealership!
Fast service and always friendly staff
Very helpful sales team. Service department is great as well. 1 hour oil change with a car wash is great.
I want to send a big shout out to Anna in the parts department at Reynolds GMC in Covina. every time I go in there to buy my Def-she welcomes me with a warm smile. I had a part that was discontinued and had a hard time getting it refunded .Anna went above and beyond the call of duty to get my refund back much appreciated. Thank you, Raoul Hernandez
From purchasing my new 2023 Sierra Denali to the service department, all great experiences. Friendly honest people who work there and customer service.
A+
Very pleasant experience again, Mariana handled everything well and understood my situation and service needs. Thank You so much
Nice and clean installation. Courteous staff and good service over all.
(Translated by Google) Very well thank you (Original) Muy bien gracias
I came in with a few items to be addressed. Oil change and plugs/wires. While doing an inspection a broken motor mount was found. That was replaced as well.